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ASEAN COMMITTEE ON CONSUMER PROTECTION (ACCP) PUBLICATIONS |
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| ASEAN Strategic Action Plan on Consumer Protection 
(2016-2025) (2021-2025) (2025 - 2030) |
ASEAN High Level Principles on Consumer Protection  |
Handbook on ASEAN Consumer Protection
Laws and Regulations  (1st edn) (2nd edn) (3rd edn) |
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Report of the ASEAN Consumer Empowerment Index (ACEI)  (Pilot: 2020) (1st: 2025) |
*in progress* |
ASEAN Guidelines on
Unfair Contract Terms (UCT)
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Regional Report on Needs and Gaps
of Consumer Dispute Resolutions in ASEAN
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ASEAN Guidelines on
Consumer Impact Assessment (CIA)
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ASEAN Guidelines on
Consumer Protection in e-Commerce
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| ASEAN Toolkit on
Sustainable Consumption
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ASEAN Guidelines on
Consumer Associations
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ASEAN Guidelines on
Online Dispute Resolution (ODR)
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| ASEAN Guidelines on Alternative Dispute Resolution (ADR)  |
Feasibility Study: ASEAN ODR Network  |
ASEAN Online Business Code of Conduct  |
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Guidelines for the Selection and Implementation of Complaint and Redress Models  |
ASEAN Complaint and Redress Mechanism Models  |
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ASEAN REGIONAL CAMPAIGN MATERIALS |
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Online Shopping  |
Consumer Redress  |
Misleading Advertisement |
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Dark Patterns |
Financial Literacy *in progress* |
Unfair Contract Terms |
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ASEAN CONSUMER PROTECTION TEACHING TOOLS |
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Consumer Credit & Banking |
Environment |
Healthcare Services |
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Phones, Internet & E-Commerce |
Product Safety |
Professional Services |
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| SOALAN-SOALAN LAZIM PERINTAH AKTA KAWALAN HARGA (PINDAAN), 2021 |
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20 UNFAIR PRACTICES |
COVID-19 FAQs | |
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English |
Malay |
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| BANNERS & POSTERS (click image to enlarge) |
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